Difficult conversations don't need to be difficult.
And yet, most managers dread feedback conversations, are unsure how to navigate emotional conversations, and haven't experienced solid career development conversations.
That all changes here.
Dive into a bundle of 3 courses that will elevate your ability to communicate confidently and effectively when it matters most.
Hi, I’m Katie Ceccarini
Being able to effectively communicate when the stakes are high will make or break your ability to manage and lead your team, as I very much learned in my early years at Yelp.
In the last 20 years, I've managed, trained, and been responsible for the development of thousands of people.
I've seen first hand how critical it is for people managers to balance care, timeliness, and clarity to drive the behavior and performance changes their people deserve and the business needs.
The purpose of this course is to share with you the core mindsets and tactics that helped me transform from a manager who put off tough conversations to a leader who was known for high impact, thoughtful delivery.
If you're a people manager, leader, or team lead, this course is for you.
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